What is bykerr
Bykerr is a service based APP, for your last mile pick up and drop. We are not a point to point taxi service company, rather a last mile service provider if you want to use a public transport or drop nearby. Now with this app you can get connected with the nearby public transport system (BMTC/ Namma Metro) by accessing the information on the nearby best possible public transport with time, place, route options and shortest routes to destination and most importantly provide them the last mile drop service to board the public transport on desired/chosen time.
What all services Bykerr offers?
Right now we are only providing the last mile service but soon will be launching “Own Home Tiffin” service to get your own home cooked food to your office, to your kids school, hospitals or to wherever you are and “VirtualBykerr” Services to explore the nearby services and facilities.
What does the Last Mile Service mean?
Last mile service is to give you the “Service till your home or from your home” when you travel through a public transport. E.g. Pick up and drop to/from a metro station to you home and vise versa or pick up and drop to/from a bus stop nearby to reach to your office or destination, which is a challenge now go.
So the LAST MILE is only a pick up and drop service to/from a public transport station?
No, we also give you a Pickup and Drop within a particular area. E.g. if you are in “Indiranagar” you can book a ride to be get dropped off anywhere with in Indiranagar go.
How to use the app?
As the service is trough an App, you can download from the play store, register yourself and you are good to go.
On launching the app and selecting the Lastmile service you will have options of selecting a Bike (Bykerr) or an Auto (Bykerr-Auto). Upon choosing the best-fit ride for you, you can even explore the nearby public transport option to your destination (Metro/Bus) by selecting “Nearby Bus metro” option. You will have information on nearby bus/metro Stations & timing to your destination. You can then chose the time and station and book the ride, a Bykerr/Bykerr-Auto will come wherever you are and drop you to the selected station.
If you know/want to search your destination nearby, you can choose the option of “Book Anyways”, select/search your dropping point and book. You will be dropped off by a Bykerr/Bykerr-Auto go.
Where can I download?
This is right now available on Google Playstores, soon will be launching on IOS.
Why I should use Bykerr?
Bykerr not just gives you the last mile drop, but after accessing your current location the smart app gives you the option of best possible nearby public transport options (BMTC/Metro) with time, place, route options and shortest routes to your destination. Upon selecting the bus stop/Metro location and time, a Bykerr will be booked to get you dropped off to board on time.
How long it takes to get the ride after I book?
After the booking is confirmed and depending on the traffic condition in that location, it should take about 5-10 mins max as Bikes travel fast even in congested/busy roads comparatively.
Which areas Bykerr serve?
Currently we are operating in Area1: Baiyappanahalli Metro and the serviceable areas will be (Kasturinagar, Banaswadi, Horamavu, OMBR Layout, Kalyan Nagar and Kammanahalli, RMZ Infinity). Area 2: Indiranagar and the serviceable areas would be Indiranagar, HAL 3rd Stage, Domlur, EGL, Old Airport Road, JeevanBeemanagar, New Thippasandra and BagmaneTechpark.
How safe will be the rides?
We are having all verified riders with the shared bikes and autos ensuring the respective vehicle to be not more than 7 years old. All riders will have proper police verification with valid driving license and with Comprehensive Insurance. We conduct continuous training to ensure user safety and to improve user experience with each ride.
How safe this will be for a Women to travel with a male Bykerr?
For us safety comes first so for bike sharing, we will have male drivers ride the men and female drivers ride the women. But currently we have only male riders to start with and thus they will ride the male users now. Soon we will be launching the female drivers as well and we are working with the govt. for this. So, just to start with, women users can safely use Bykerr auto service
What if the rider does not turn up?
We request you to cancel the booking and book again; we will ensure you get the Bykerr the second time.
What if it rains?
For bike sharing services,we will provide a raincoat for the pillion, so for short distances it should not be a problem.We also have auto rides as our services so, in case of heavy rain or water logs in particular areas, we would request our users to book auto services only.
What if I do not get any Bykerr available while booking?
Just wait for some time and try booking it again. Our backend team will be continuously monitoring the availability of Bykerrs and ensuring availability by moving Bykerrs from the nearby locations in case of surge in demand.
Do you have the “ride later” option?
Currently we do not have the option, but we are working on it and soon will have this feature.
Can I book for a friend/relative?
Yes you can do it, just you need to log out from the app and register for your friend or relative. Then change the pick up location and book it.
What are the payment options available?
You can pay by cash or Paytm e-wallet.
How do I report a problem with the application or the difficulty order?
For reporting or difficulties of using the application, please send an email to email@example.com. Please include details as much as detailed possible about the obstacles and you can even include screenshots of the problem so that we can solve the problem.